IT asset inventory management

Establish visibility and control over your IT assets and costs

Optimize your IT infrastructure and budget with CN Care ITSM’s comprehensive IT Asset Management (ITAM) module.

Move from chaotic spreadsheets to a centralized, intelligent system that provides unparalleled visibility and control over your entire IT ecosystem—hardware, software, and non-IT assets. Drive efficiency, ensure compliance, and make data-driven decisions.

Complete IT Asset Management:

Gain Visibility, Control Costs & Ensure Compliance

Discover & Track Every Asset: Build an Accurate, Unified Inventory

Eliminate blind spots with flexible, automated discovery methods that build a real-time, accurate asset database.

Multi-Method Discovery:
Deploy our unified agent for Windows, macOS, and Linux, perform agentless network scans for SNMP devices and VMs, or use mobile barcode, QR, and RFID scanning for physical audits.

360° Asset Intelligence:
View complete hardware specs, installed software, ownership history, and lifecycle states in a single pane of glass.

Unified Management:
Extend control by building a separate inventory for non-IT assets within the same platform.

Map Relationships with CMDB: Understand Infrastructure Dependencies

Transform raw inventory data into actionable intelligence with a powerful Configuration Management Database (CMDB).

Visualize critical relationships between people, assets, and other Configuration Items (CIs).

Use pre-defined or custom relationship types to build a logical model of your IT environment.

Enhance problem resolution and change management by understanding upstream and downstream impacts.

Manage Software Licenses & Ensure Audit Readiness

Proactively manage software spend and maintain continuous compliance to sail through audits confidently.

Centralized License Governance:
Track license types (including suites), agreements, installations, expiration, and compliance status (over/under-licensed) for every workstation.

Monitor Usage & Mitigate Risk:
Identify unused or rarely used software, and isolate unauthorized or prohibited applications to reduce security vulnerabilities.

Simplified Audit Trail:
Generate precise reports on every installation and license allocation, turning software audits from a burden into a routine process.

Software asset management in CN Care ITSM

Control Procurement & Contracts: Optimize IT Financial Management

Gain financial oversight of your IT assets from requisition to retirement.

Streamline Purchasing:
Manage the complete lifecycle of purchase orders with structured approvals.

Maintain Product & Vendor Catalogs:
Compare prices, analyze purchase trends, and leverage data for better negotiations.

Track Contracts & Warranties:
Get automated advance notifications for contract and warranty expirations to avoid lapses and unexpected costs.

PO & contract management in CN Care ITSM

IT Asset Management Feature Checklist

Unified Agent (Win/macOS/Linux), Network & Credential-Based Scan, Distributed Probe Scanning, Barcode/QR/RFID Scanning.

Suite Licensing, License Upgrades/Downgrades, Multiple License Types, License Agreement Management, Compliance Tracking.

Guided Asset Lifecycle Management, Visual Workflow Builder, Conditional Triggers, Custom Functions & Webhooks.

Role-Based Asset Access Restrictions, Site-Based Asset Replenishment Alerts, Centralized Consumables Tracking.

Real-Time Dashboards (Assets, Workstations, Software, PO, Contracts), Standard & Custom Reports, Audit Trails.

Customizable Asset Assignment Acknowledgment Forms from End-Users.

Expanding your network horizons

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(852) 2138 9398

info@cncarecc.com.hk

Location

Hong Kong

Suite 3606, 36/F, No. 39 Wang Kwong Road,
Kowloon Bay, Kowloon

Shen Zhen

10A21, Dongle Building, No. 2019-2 Shennan East Road,
Xinnan Community, Nanhu Street, Luohu District, Shenzhen

Guang Zhou

Units 104-106, Block B, Guangzhou Venture Capital Town,
Haizhu District, Guangzhou City

Zhu Hai

Rooms 1303-1305, 13th Floor, Windsor International Building,
2083 Jida Jiuzhou Avenue Middle, Xiangzhou District, Zhuhai City

Shang Hai

Room 312, Building F, Zhonghai Center,
No. 1256 Caoyang Road, Putuo District, Shanghai